Questions from the counter
How to order, what the codes mean, delivery and payment. If it is not here, ask us.
Questions
Topic
Ordering
How do I order?
Add parts to your Enquiry Slip with quantities, press Inquire Now, and send it online or on WhatsApp. We reply with prices and availability, then confirm the order with you.
Can I order without the website?
Yes. Call +91 92051 40497 or WhatsApp us a list or photos.
Is there a price list online?
No. Prices depend on quantity, stock and import rates, so we quote on each enquiry.
Do I need an account?
No. Your slip is saved on your device.
I'm a mechanic or farmer. How do I buy Kaama Moto parts?
Ask your local dealer for Kaama Moto. Show them the part name, photo or code from this site (use Share with my dealer), or send us your list and we will pass it to a dealer.
Topic
Part codes & fit
What is the code on each part (e.g. CW58/62-016)?
It is GTC's catalogue number for that part, the same as in our printed catalogues. Quote it and we know exactly which part you mean.
How do I know a part fits my machine?
Parts are listed under the machine model they are for (e.g. 186F, GX390, MS382). Names like "178F/186F" mean the part is listed for both. If unsure, send us a photo of your machine's plate and the old part.
What do STD, 0.25 and 0.50 mean?
Standard and oversize dimensions (in mm) for pistons, rings, connecting rods and bearings, used after reboring or regrinding. Add a note with the size you need.
I can't find my part.
Use "Ask anyway" in the catalogue or WhatsApp us a photo. We stock more than we photograph.
Topic
Quantities
Is there a minimum order quantity (MOQ)?
We supply in trade and bulk quantities. There is no fixed minimum online; we confirm any minimum in your quote.
Can I order mixed parts in one enquiry?
Yes, any mix of machines and brands in one slip.
Topic
Delivery & payment
How do I pay?
By UPI or bank transfer. We take a 50% advance to confirm the order, and you pay the remaining balance before dispatch.
When is my order dispatched?
Within 2 business days of order confirmation, once the advance is received.
Is every part always in stock?
All orders are subject to stock availability. We confirm what is available in your quote.
Are prices fixed?
Rates may vary with import fluctuations. Please reconfirm prices with us before placing each order.
Where do you deliver?
All over India.
How quickly do you reply to enquiries?
Usually within one working day, Mon–Sat 10:30 am – 6 pm.
Which transport or courier, and how long does delivery take?
Transport and delivery time depend on your location. We confirm both with your quote.
What if the quantity is short or a part arrives broken?
Report any quantity difference, breakage or other issue within 7 days of delivery. Claims made after 7 days are not accepted.
Ask the counter
Still stuck? Send a photo of the old part or your machine plate. We reply within one working day.